Delivery information

Free delivery is included on Piggl KITCHEN, Piggl BIKE-BED, Piggl CAMPERVAN and some accessories to UK mainland addreses only.

Due to rising delivery costs from couriers, all variants of Piggl Mattress Cushions will only be delivered free of charge if ordered at the same time as Piggl BIKE-BED / Piggl CAMPERVAN / Piggl FULL WIDTH / Piggl SIDE POD and included on the same pallet for delivery. If any mattress cushions are ordered afterwards or separately they will be posted via large parcel courier and charged at £40.00 for delivery. 

Delivery is only Monday - Friday. We cannot deliver at weekends or on bank holidays.

Overseas delivery is not currently available.

You can collect your flat-pack from us in Chester if you wish - however we cannot lift pallets and you will have to handball parts into your vehicle. Please contact us at the time of order to discuss this option.

Any accessories purchased from our website alongside Piggl KITCHEN, Piggl BIKE-BED and Piggl CAMPERVAN will be included on the pallet to UK mainland addresses. Any accessories purchased separately from our website will be posted via registered courier or Royal Mail. Smaller items may not be sent via tracked delivery. 

Your order will be delivered to you on a pallet and will require a signature as proof of delivery. 

Delivery is only Monday - Friday. We cannot deliver at weekends or on bank holidays.

Please ensure that you have access to your property for a delivery vehicle with a tail lift and space to store the pallet indoors after delivery (pallet size approx. 1200 x 800 x 1000mm).

Your delivery should not be left outdoors. We cannot accept responsibility for any damage caused from orders left outside or as part of the unloading process.

Full T&C's are available to view here ↠

Although free pallet delivery is included on all orders, you can collect your flat-pack from us in Chester if you wish - however we cannot lift pallets and you will have to handball parts into your vehicle. Please contact us at the time of order to discuss this option.

Please check your order upon delivery and contact us immediately via email info@piggl.co.uk if there is any visible damage or missing parts along with photos and we will resolve the problem as quickly as we can.

Please note: Some of the smooth black surfaces of your Piggl product may have some scratches or dents. This is an inevitable part of the CNC manufacturing process, but these 'B' surfaces will not be seen once the products are sanded, assembled and fitted into your van and in no way compromise the integrity of the product. 

All orders are made-to-order, meaning that we hold no stock. If you no longer require your order please let us know as soon as possible after payment as we may be able to cancel and refund you before beginning manufacture. Once manufacture has commenced we are unable to refund you.

If after you have received your goods, you wish to return the item then it is the buyers responsibility to arrange and pay for a pallet delivery return to Piggl Ltd.

Refunds will only be given if the palletised goods are returned to us in an unused and re-saleable condition. No refund will be given if parts are missing, damaged or if they have been used or assembled and then taken apart as this destroys the integrity of any future assembly and renders the product unsaleable.

Full T&C's are available to view here ↠

All orders are made-to-order, meaning that we hold no stock. We endeavour to have your order manufactured, packed and delivered to you within 3 weeks from date of order (excluding weekends and bank holidays). We will of course update you throughout the process and notify you of the delivery date in advance so you can be home to accept it. Factory shut down over the Christmas period may affect lead times. 

Your order will be delivered to you on a pallet and will require a signature as proof of delivery.

Delivery is only Monday - Friday. We cannot deliver at weekends or on bank holidays.

Please ensure that you have access to your property for a delivery vehicle with a tail lift and space to store the pallet indoors after delivery (pallet size approx. 1200 x 800 x 1000mm).

Your delivery should not be left outdoors. We cannot accept responsibility for any damage caused from orders left outside or as part of the unloading process.

Full T&C's are available to view here ↠